Friday, April 26, 2013

Let us make life of of each other easy and happy..


To, Shri David,
Vodafone,

Sir,

Thanks for reversing charges levied without consent.

However pl. streamline/ simplify new connection / reconnection formalities by giving all updated requirements online, by email and if person/ peon visits gallery then by a set of papers with instructions given to him. . We must ensure that no one person has to come 3rd time for same work. Let us make life of of each other easy and happy..   

Pl. add following in main form: 

1. Credit limit required: 
2. Charges due to this request:
3. No of time visited gallery for this one request: 

Thanks and Regards,
Alok Tholiya,
9324225699 


On Fri, Apr 26, 2013 at 12:12 PM, David M (MUM-NE) <David.M@vodafone.com> wrote:



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Dear Mr. Tholiya,

Thank you for your email dated 25/04/13, regarding for Vodafone mobile number 9324974363.

Further to your conversation with Ms Sujana we confirm the amount of  Rs.300 towards Reconnection fees  has been credited and the same will reflect in your next bll dated 18/05/13.

We thank you for your feedback and sincerely regret any inconvenience caused to you. We assure you that we have cascaded your feedback to the appropriate team for internal action.

Mr. Tholiya ,given below is the Service Request reference number; in case you need to check the status on your e-mail, you can share this number with us. 

Service Request Number: 605267222

In case you need any further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

David M

Vodafone India Limited
Posted by at

1 comment:

  1. UnknownApril 27, 2013 at 4:02 AM

    Dear Mr. Tholiya,
    Thank you for your email dated 26/04/13, regarding Vodafone mobile number xxxxxxx.
    Further to your conversation with Ms. Sapna Doshi, we thank you for your candid feedback and for sharing your thoughts with us. Your feedback is valuable as it helps us enhance services for you and review our processes.

    We value your association and always look forward to assisting you.
    Mr. Tholiya, given below is the Service Request reference number; in case you need to check the status on your e-mail, you can share this number with us.
    Service Request Number : 606169465
    In case you need further assistance, please do call or email us. We’ll do our best to help you.
    Happy to help,
    David M
    Vodafone India Limited

    ReplyDelete

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