Friday, April 30, 2010

demand compansation from court for delay in giving justice and thus causing mental and physical torture....Alok

----- Forwarded Message ----
From: Uday Prabhu <>
To: Mr Alok Tholiya <>
Cc: Nikhilesh Pandit <>; ADDITIONAL SOLICITOR GENERAL OF INDIA SUPREME COURT <>; Addl. Govt. Counsel Central Public Information Officer <>; Bombay Bar Association <>; Court Maharashtra State Consumer Disputes Redressal Commission <>; High Court Of Mumbai <>; Hon. Under Secretary Rajya Sabha <>; Honourable Minister for Law & Justice Sh Hansraj Bharadwaj <>; Justice Gupta <>; LAW COMMISSION OF INDIA <>; LOQUITUR Bombay bar <>; Maharashtra State Legal Services Authority <>; Member SecretaryLaw Commission <>; New york Law Commission <>; REGISTRAR GENERAL OF HIGH COURT <>; SOLICITOR GENERAL OF INDIA <>; The Registrar Supreme Court of India <>
Sent: Sat, 1 May, 2010 9:13:31 AM
Subject: Re: demand compansation from court for delay in giving justice an dthus causing mental and physical torture....Alok

Dear Shri Alok Tholiya-Ji,

I fully appreciate your power of quick grasping / understanding & precise replies.

Honestly, I had sought refund of money paid with interest, compensations for Increased cost of working due to data trapped /lost due to reformatting etc , Harassment's, Deceptive Trade Practice also.Not so lucky even after spending 15 man days
[worth Rs 38,000] attending the same, cost of litigations with Public Notice in Newspapers as the OP No2/ M/s Silicon Valley [Their Distributor/ sellor was willfully avoiding service of summons to increase my cost of operation in litigation also] hence the Complaint was partly allowed & the Manufacturer protected with option to provide another upgraded version of his Laptop-Computer Systems, knowing well how good the CHINESE products are & as seen in this case.

I believe, there is a provision to grant INTERIM & Better Relief's, in this case had that been extended then at least my multiple visits, increased cost of operations of getting the work outsourced would have had reduced my cost of Litigations, as i waiting for initial 90 days to see the same, which did not happen, I was then forced to buy a new computer from another reputed INDIAN make i.e. HCL, which is working well beyond its initial warranty without a single complaint for more than 16 months.

As suggested by you, I will give a thought to agitate further before the Superior Forums, to seek justice to this beleagured case.

Thanks once again for your prompt & effective response.

Uday Prabhu

On Fri, Apr 23, 2010 at 6:36 PM, Mr Alok Tholiya <> wrote:
Dear U M Prabhuji,
I think u shud get compansation from consumer court too for dealy in giving justice and thus causing u mental torture, and harrassment.For such small matter consumer courts shud take decision in one sitting. Give less or more but let one not waste his precious time in corridors of courts in this compititive world where every second is precious. 
Thanks and Regards,
Alok Tholiya (S.E.O.),
M: 9324225699/ 9819733057

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From: Uday Prabhu <>
To: Mr Alok Tholiya <>
Cc: Nikhilesh Pandit <>
Sent: Fri, 23 April, 2010 10:40:56 PM
Subject: Re: Do consumer court impart justice quickly or they r same as other Indian courts wher 3 rd generation is expected to get somthing....Alok

Dear Shri Niklesh-ji,

I too stand besides Shri Alok Tholiya & have started to wonder now,Hence, Handing you herewith a copy of the recent judgment received by me from the Hon'ble Consumer Court , in the case of M/s ACER Computers India Pvt Ltd, against supply of Defective Laptops.

Lets take this as a test case & have your fair views on appraisal on this case with full justifications whether this case throws some lights /guides us to file Appeal  or just accept what has been determined by the Hon'ble Consumer Court, as most beneficial in the Consumer Interest.

Thanks & Regards,


On Fri, Apr 23, 2010 at 5:53 PM, Mr Alok Tholiya <> wrote:
Dear Nikhileshji,

Thanks. But have u tried consumer court? Do they impart justice quickly or follow up may cost more then cost of new mobile?


and Regards,
Alok Tholiya (S.E.O.),
M: 9324225699/ 9819733057

Dear Alok,

I understand what u r going through.

As for your nokia set it will start working. please go ahead and log a case against Plant M as well as Nokia India in Consumer Court.

the consumer courts were set up to safeguard the interest of the consumers in cases like yours.

with Best Regards


Nikhilesh Pandit

The optimists change the tide.

--- On Thu, 22/4/10, Mr Alok Tholiya <> wrote:

From: Mr Alok Tholiya <>
Subject: 18000/- worth mobile handset lying for repairs since 11/04/10 withn planet M
To:, "MP Rajya Sabha SHRI RAJKUMAR DHOOT" <>, "Electronics Videocon" <>, "Videocone E -business" <>
Cc: "Adv. Manoj singh" <>, "All india Human Rights and citizen option Rajesh singh" <>, "Anil Dhumak" <>, "Bhagvanji Raiyani" <>, "Bhartiya Rashtravadi Samanata Party" <>, "bps chandi" <>, "CGSI Dinesh Bhandare" <>, "Consumers Of India" <>, "Council For Fair Business Practices CFBP Mr Kashinath" <>, "Court Maharashtra State Consumer Disputes Redressal Commission" <>, "Dolphy d'souza" <>, "Dr. M. S. Kamath CGSI" <>, "Yogacharya Anandji" <>, "Film Anupam Kher" <>, "G R Khairnar BMC" <>, "Mr. Manish Mohan" <>, "Hisexcellency JF Reibero" <>, "Human rights S Kumar" <>, "" <>, "Indian Center for human RIGHTS AND LAWS" <>, "PRAJA Foundation" <>, "jago-india" <>, "Justice Gupta" <>, "Lt. Gen. Prem Sagar BRSP" <>, "Majlis Cultural center" <>, "Majlis Litigation Centre Mr Madhu Shree Datta" <>, "menow" <>, "Mr. Bhagvanji Mr. Raiyani Rayani" <>, "Nani A Palkhiwala Memorial Trust" <>, "NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION" <>, "PUBLIC CONCERN FOR GOVERNANCE TRUST" <>, "RTI Dy. Secretary RTI" <>, "RTI Shri wajahat Chief Information Commissioner CIC" <>, "RTI Shri Pankaj Pandey Deputy Secretary & Joint registrar" <>, "RTI Sc Suresj Joshi" <>, "RTI Govt. khan" <>, "RTI Milap Choraria" <>, "sahebrao babar" <>, "San" <>, "San Aftab Siddique ALM 144" <>, "San Association For Democratic Reforms" <>, "San Be The Change" <>, "San Bharat NavNirman Aandolan" <>, "San Citizen Revolution" <>, "San Citizen Consumer & Civic Action Group" <>, "San Citizens Action Group" <>, "San common cause" <>, "San Delhi. Promod Chawla Trustee NNFI" <>, "San Gleason Barretto" <>, "San Groups & Activists GoogleGroup" <>, "San Indian Citizen's Action Network" <>, "San IQOLMS" <>, "San Jago Party" <>, "San Janhit Manch" <>, "San Juhu Ekta ALM" <>, "San Juhu Scheme Residents Association" <>, "San Kishore Jagtiani Citizens Centre" <>, "San Lead India" <>, "San Loksatta" <>, "San Loksatta Maharashtra" <>, "San Mumbai JVPD North West ALM" <>, "San Nagar Alliance - CitiSpace" <>, "San NavNirman Moderator" <>, "San Nitin Gadekar" <>, "San Nyla Masood" <>, "San PPI" <>, "San Prashant Singh JagoMumbai" <>, "San Rise Up!" <>, "San SAVE Forum" <>, "San Warner D'Souza Fr" <>, "Sangharsh Asso. of Insurance Policy holders" <>, "Sangharsh Sandeep Ohri" <>, "Sangharsh theindipatriot" <>, "Shri Ramesh" <>, "Shri Shiv Khera" <>, "Ad Sunita Masani" <>, "Transport Commissioner Maharashtra" <>, "Vinay Somani" <>, "vt rajshekhar" <>, "Women Rights Housing Rights Child" <>, "Close to Us" <>, "Jain Matrimonials" <>, "marigoldestateagency" <>, "MIFAC yahoogroup" <>, "Property Owners" <>, "RESORTS TIMESHARE" <>, "Santacruz Civic Forum" <>, "Varishtha Nagrik Seva Sanstha VNSS Main" <>
Date: Thursday, 22 April, 2010, 2:23 PM

Dear All,
Inspite of 500/- higher price at Planet M then market I bought Nokia 6220C from Planet M Cause:
1.I trusted Videocone group service as I too was their dealer
2.Planet M santacruz East is near my house
3. They promised me they will give stand by unit in case of complaint and repair same as fast as possible.
Why I bought Nokia:
Our very cheap LG and Samsung  instruments worked for years are still working without any problems.I thought Nokia high end model will work more.
But Nokia gave several other problems. Like its fonts r very small, features r non user friendly, even their staff at Nokia showrooms and Nokia help not know most of the advance features.And as most people in India buy high end phones only for status and not for using all features they never heeded to my suggestions that like micro wave oven sellers run cooking classes to make familiar of various uses they shud also have 2 hour sessions for high end phone. But who cares Nokia still sells inspite of poor service, poor quality and high price.
However coming back to Planet M . My nokia purchased from Planet M the Videocon group company started giving me problems.Its key 1, 2, 3 stopped working.When I approached the Planet M showroom they did not give stand by worth even Rs. 1000/- against Rs. 18000/- handset purchased from them. Then  after continuous chase they called me on 21st April saying finally handset is ready.
To my shock while key 1,2, and 3 started working several other keys stopped working. This is the report of their own man on counter. I insisted talking to their senior, asked for tel no. of their manager, their Mumbai head, their head office etc. etc. They bluntly refused to give same. I insisted on  salesman on counter Mr Salim to atleast speak to the service provider of Planet M. He put me on to one Tejas who was very rude and curt and refused to talk.
I followed up with one Prabhakar in showroom but he cud not help and refused to give any info / contact details of higher ups.
When country's leader Mrs. Sonia Gandhi is refusing to even P.M. and Supreme court from curtailing the RTI here is a sad and bad example where private enterprise is doing everything in secrative way. I dont know where to go for redressal of my
 complaint. After lot of efforts I found out from Videocan office the no. of Palnet M H.O. which is . However the managers refused to come on line.They dont give their email id/ address/ names of managers and their mobile no.
Just dial does not have Palnet M office details. Planet M does not have a web site. And they live in 21st Century???? Dhootji shud pack up and go in hiding or his CEO's and senior executives will  do this one day with such attitude and service.
So many chain shops and airline have a board at all their outlets giving details of whom to contact in case local people r not helping.There is complaint book in most places but in Planet M. 
Pl. help me by guiding. I finally demand full refund of my money with compensation for my woes and harassment and a written apology.
Thanks and Regards,
Alok Tholiya (S.E.O.),
Real Estate, Insurance, Mutual Funds, Bonds,
Tholiya Marketing and Leasing Pvt. Ltd.,
"Marigold", the little Party Hall,
Tholiya Bhavan, 10th Rd., Santacruz East,
Mumbai 400055
M: 9324225699

CC to Shri Venugopal Dhootji,

Sr. Inspector Vakola Police Station

Shri Ad. Sandeep Jalan and other leading newspapares and consumer forums


Encl. Copy of purchase bill and Planet M warantee Card

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Re: Protest March On 15th May......Thanks to BRSP for first good step....Alok

Instead of giving equal opportunity to all for job and education and removing division they r keeping alive division by quota.They shud also encourage inter cast/ inter state/inter language marriages to unite the country but no one is bothered.
family planning is important. No one wants to raise the issue.
Inflation and shortages r order of the day which we have seen in all Congress raj in 60 yrs.
Sick, dead slow, limping judiciary does not give judgement in decades. Who cares?
The most corrupt is all municipal and local civic bodies.Most central govt depts are IT savvy, reply,have web sites, respect RTI but municipal corporation r backward, anti citizens,only distribute high salary, have highest corruption and condition of roads,schools,hospitals, gardens,sewage, hygine, cleanliness are pathetic. Malaria infectious diseses keep spreading due to civic bodies in action. Unauthorised constructions, encroaching govt land r all because of municipal officers and corporators.
But raises voice?
Thanks to BRSP for first good step. But many more in aboveissues will have to be done.

Thanks and Regards,
Alok Tholiya (S.E.O.),
M: 9324225699/ 9819733057

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From: Ramesh Gupta <>
Sent: Fri, 30 April, 2010 3:45:52 PM
Subject: Protest March On 15th May

Dear BRSP Members,
There are no two opinions that skyrocket ting prices of essential commodities are breaking the back of common man in our beloved country. On the other hand influential people in and outside of the Government  are  stealing India's wealth and depositing in foreign banks. IPL fiasco is just another glaring  example of role of black money
Political parties are racing to appeasing minorities in introducing new quotas(Reservation) under one pretext or the other contrary to the interests of the country .
In the last couple of meetings we had with the State Presidents/Conveners and the life members, every one was of the opinion that it was about time  BRSP should do some thing to raise its voice against the Government's apathy towards price rise and force the government to approach the Swiss authorities to declare the names of the depositors and bring back all the money  deposited there back to India. Stern action should be taken against such anti-people, anti national elements.
Similar sentiments were expressed by you all when our office contacted you. 
Keeping in view the sentiments of the members of BRSP,  we have decided to hold a PROTEST  MARCH  at Jantar Mantar in New Delhi on  Saturday, 15 May, 2010 at
You are all requested to please start making preparations and bring with you as many people as you can to make our first protest march a memorable one. It is the responsibility of each and every member especially State Presidents/Conveners  to ensure good turn out from their respective state.
We all need to prepare play cards, banners etc. to make this protest a serious as well as colorful one.
The slogans and detailed agenda will be emailed to you soon.
Vivek Kohli