pl. help ..advise and my advise to TRAI and GOI that make minimum policies but see that they r implemented and citizens r not harassed....Alok
My mob no 9324225699 is reliance GSM mobile and is registered under DND.
I had received an unsolicited call from ; 011-47302226
I went on :http://www.nccptrai.gov.in/nccpregistry/How%20to%20Register%20complaint.pdf
As per this site of TRAI I have to call 1909 and register complaint against UCC.
However
on Reliance 1909 they refused to accept the complaint . I talked to two
of their call center staff then asked for senior and one rude Aditi
came and repeated same. Then I asked for more senior and one Hasan came.
He too said 1909 is not for registering complaint for unsolicited
calls.
I do not know whether to trust TRAI or Reliance and whether Reliance is superior to TRAI and need not follow TRAI requirements?
Thanks and Regards,
Alok Tholiya,
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