Alok Tholiya (S.E.O) M:9324225699
www.aloktholiya.blogspot.com
marigold Mini Party hall at santacruz
Dear Krish,
very true. No profession be it medical, education or religion ( Guru, saint,pujari,father,maulana) etc are any more noble.
Recently at 2 am my father became breathless. He was already not well for a month. I rushed him in ambulance to Hinduja. There they very promptly stabilized him in casualty but then they said they have no place in ICU and that we shud shift him.
We checked at seven hills who described the charges on phone itseld and told us to come over.Seven hills is little far and is in area which remains heavily traffic jammed. Then we called another hospital ( I want to avoid taking name) as same is headed by a good doctor and has good facilities ( but ethics???) and is only 7 minutes away from my house thus is nearest pvt hospital for me. They said they have a place in ICU. We rushed him there. They took him in to casualty and from there to ICU. Then I was asked to go and finish formalities of registration. There they surprised me by saying that I can not decide/ opt for a class I want for my patient. They said hospital policy is that emergency patients are given only Deluxe class ( room rate Rs 9500/- per day , doctor visit Rs 1700/- per visit and other charges high accordingly).
When I showed my reluctance , insited that there is no such rule which can allow this to happen in our country ( but in my heart I knew it is only in our country that common man are fleeced , duped,harrassed, armtwisted, blackmailed, illtreated and rich, who's who, VIP's are treated like maharajas ( see this hospital itself where there is luxurieos VIP lounge, but has badly kept dining room for relatives of patients behind in the dump area ) . The counter in charge then said u may pl. talk to Dr Yadav tomorrow and she may consider to down grade our room. With some reluctance I paid the deposit. From then own I kept following up with Mrs yadav and all others I cud approach and find contacts. I also carried my IT papers to support my case.
After 3 days keeping my request on hold they flately refused to do anything.
Ofcourse they have there policy and I have mine of activism and not to easily give in to arm twisting. I warned them politely. They stuck to their guns..of course it was worst then AK 47.
I had no choice but to take out my weapon given by beloved Bapu Gandhiji.
I made 3 posters :
1. so and so hospital have some heart.
2. Dr so and so fear God
3. stop armtwisting of emergency patients
One I pasted thru cello tape on my shirt , second I hired a poor boy and asked him to stand on gate and third I put up on my car parked on gate. I purposely selected time of 8 pm as 95 % of visitors are gone by that time as I wanted to avoid big scene ( did not want to use Ironman's hammer where gold smith hammer can work). I quietly started roaming in their palatial lobby. Slowly some relatives ( out of remaining 15 -20 ) before 7 pm there r more then 200 ) started murmuring, one or two gathered courage and came to me , appreciated, started telling their problems too, etc.. Hosp staff kept on looking from distance. They were in for a surprise and did not know what to do. Finally a team of 3 sr. managers who were leaving for home spotted me and came to me. The lady heading them was having extraordinary PR skills ( as if I am talked rough,loud,wrong language etc then I too loose my temper and then in short madness big scene is created) and sat clsoe to me, discussed the issue which I said :
1. I should have been told on phone that these are our terms and condition and charges when I had called up. After calling me with emergency patient, taking him in charge they can not
give me any rude shock?
2. They should have refused my request on first day as then I cud think of shifting patient to other hosp.
3. As a consumer I have a right to select the product and services of my choice and budget and know damages in advance. They have other rooms available then how can they insist that I must opt for the one which they would like ?
4. I also asked on what criteria / reasoning my request to down grade was refused and without even having look at my IT papers. Just whims or because I was not having some sr. bureaucrat, union to side me??
5. I highlighted that my patient was 88 yrs old Sr. citizen and that definitely deserved a soft approach.
She rushed in ( I can only believe she must have had to negotiat very hard for my case) and came back with an announcement that my request is granted. My bed charges came down by 50%. and doctors charges from whopping Rs 1700 to Rs 600/- per visit etc..
By the way there is a path lab in Santacruz east which has lowest charges and has written on board that we are lowest because we don't give any commission to doctors. And pl. note that there are no doctors who recommend that lab and only send to ( I will again avoid taking names)
Most family doctors for even small ailments refer in writing to specialists. The best option is to say if your roll is over then we will select the specialist / hospital and don't go with their letter. Even if specialist / hospital does not want you to over bill / do unnecessary surgery/ tests but they have to as the doc recommending wants big cut and if he does not get then next time he will not send Murga / bakra/ innocent client.
Caution: Many tests some times are necessary too to rule out and narrow down on problem so all negative tests do not mean that they were unnecessary.
Caution2 : I knew I am between good people ( may be little less ethical) and not in the hands of criminals but if I was in UP/ Bihar/ bureaucrat run place then I would have not done even this mild peaceful activism as there cud have been threat to patients life.
Caution 3: Let us prepare and arm ourselves with knowledge, procedures, policies, etc of medical profession so we are not taken by surprise. Someone can start a yahoo group / a discussion forum for common man who may need / are in need to share hospital experiences/ woes/expenses.Atleast that is our birth right as a free???? citizens of free??? nation.
Dear All,
Corruption has many names, and one of these names is "commission". The government is no doubt corrupt… but civil society isn't innocent either. Professionals and businessmen of various sorts indulge in unscrupulous practices. I recently had a chat with some doctors, surgeons and owners of nursing homes about the tricks of their trade. Here is what they told me:
1) 40-60% kickbacks for lab tests. When a doctor (whether family doctor / general physician, consultant or surgeon) prescribes tests – pathology, radiology, X-rays, MRIs etc. – the laboratory conducting those tests gives commissions. In South and Central Mumbai -- 40%. In the suburbs north of Bandra -- a whopping 60 per cent! He probably earns a lot more in this way than the consulting fees that you paid him!
2) 30-40% for referring to consultants, specialists & surgeons. When your friendly GP refers you to a specialist or surgeon, he gets 30-40% from them.
3) 30-40% of total hospital charges. If the GP or consultant recommends hospitalization, he will receive kickback from the private nursing home as a percentage of all charges including ICU, bed, nursing care, surgery etc.
4) Sink tests. Some tests prescribed by doctors are not needed. They are there to inflate bills and commissions. The pathology lab understands what is unnecessary. These are called "sink tests"; blood, urine, stool samples collected will be thrown into the sink.
5) Admitting the patient to "keep him under observation". People go to cardiologists feeling unwell and anxious. Most of them aren't really having a heart attack, and cardiologists and family doctors are well aware of this. They admit such safe patients, put them on a saline drip with mild sedation, and send them home after 3-4 days after charging them a fat amount for ICU, bed charges, visiting doctors etc.
6) ICU minus intensive care. Nursing homes all over the suburbs are run by doctor couples or as one-man-shows. In such places, nurses and ward boys are 10th class drop-outs in ill-fitting uniforms and bare feet. These "nurses" sit at the reception counter, give injections and saline drips, perform ECGs, apply dressings and change bandages, and assist in the operation theatre. At night, they even sit outside the Intensive Care Units; there is no resident doctor. In case of a crisis, the doctor -- who usually lives in the same building -- will turn up after 20 minutes, after this nurse calls him. Such ICUs admit safe patients to fill up beds. Genuine patients who require emergency care are sent elsewhere to hospitals having a Resident Medical Officer (RMO) round-the-clock.
7) Unnecessary caesarian surgeries and hysterectomies. Many surgical procedures are done to keep the cash register ringing. Caesarian deliveries and hysterectomy (removal of uterus) are high on the list. While the woman with labour-pains is screaming and panicking, the obstetrician who gently suggests that caesarian is best seems like an angel sent by God! Menopausal women experience bodily changes that make them nervous and gullible. They can be frightened by words like"cysts" and "fibroids" that are in almost every normal woman's radiology reports. When a gynaecologist gently suggests womb removal "as a precaution", most women and their husbands agree without a second's delay.
8) Cosmetic surgery advertized through newspapers. Liposuction and plastic surgery are not minor procedures. Some are life-threateningly major. But advertisements make them appear as easy as facials and waxing. The Indian medical council has strict rules against such misrepresentation. But nobody is interested in taking action.
9) Indirect kickbacks from doctors to prestigious hospitals. To be on the panel of a prestigious hospital, there is give-and-take involved. The hospital expects the doctor to refer many patients for hospital admission. If he fails to send a certain number of patients, he is quietly dumped. And so he likes to admit patients even when there is no need.
10) "Emergency surgery" on dead body. If a surgeon hurriedly wheels your patient from the Intensive Care Unit to the operation theatre, refuses to let you go inside and see him, and wants your signature on the consent form for "an emergency operation to save his life", it is likely that your patient is already dead. The "emergency operation" is for inflating the bill; if you agree for it, the surgeon will come out 15 minutes later and report that your patient died on the operation table. And then, when you take delivery of the dead body, you will pay OT charges, anaesthesiologist's charges, blah-blah-blah.
Doctors are human too. You can't trust them blindly. Please understand the difference between:
· Young surgeons and old ones. The young ones who are setting up nursing home etc. have heavy loans to settle. To pay back the loan, they have to perform as many operations as possible. Also, to build a reputation, they have to perform a large number of operations and develop their skills. So, at first, every case seems fit for cutting. But with age, experience and prosperity, many surgeons lose their taste for cutting, and stop recommending surgery.
· Physicians and surgeons. To a man with a hammer, every problem looks like a nail. Surgeons like to solve medical problems by cutting, just as physicians first seek solutions with drugs. So, if you take your medical problem to a surgeon first, the chances are that you will unnecessarily end up on the operation table. Instead, please go to an ordinary GP first.
Warm Regards,
Krish
98215 88114
Shubh Punya Uday-se He Prabhu Darsan Tere Kar Paate Hai
Shubh Punya Uday-se He Prabhu Darsan Tere Kar Paate Hai
Keval Darsan se-He Prabhu saa-re Paap Mere Kat Jaate Hai.
Dear All,
Greetings
It gives me immense pleasure to inform your that we have finalised the next meeting at SriGajpanthaji and SriMangitungiji and the schedule is as follows:-
- On19-2-2011 at 4.30 Am at Hotel Regency
ANDHERI (E)
- On 19th February 2011 at 5 a.m. from
Hotel Regency FOR Nasik .
- On 19th February 2011 at 9.30 a.m. will start Gajpanthaji Vandna and after Lunch leave for Mangi Tunigi at 12.30 p.m.
- Dinner at Mangi Tungiji and Aarti and Bhajan Sandhya
- On 20 -02-2011 at 6 AM leave for Vandana
- On 20th February 2011 at 2.00 PM will leave for Mumbai and reach Mumbai by 10.00 p.m.
Interactive Session
Sharing of Knowledge During the course of Journey to the life due
And Experience for the to various experiences we all must have
Benefit of others : concluded some DO's and Some Don'ts in
the area of religion, social life or family
life . I suggest that we have a session to
share all such conclusions .
I hope we all will find the courage to do some thing for ourself by joining the Yatra ..
I suggest we take white Payjama – Kurta (For Men) and Yellow / Orange / Red Dress for women .
It is expected that there may be slight cold in the night so we may carry thin blanket of our choice.
If you desire any further information or you have any suggestion to make the trip a memorable event I request you to please contact me at 9967539056
Wishing you all the best
Suresh paharia
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Hi friends,
Please be present for our groups photo to be published in Hindustan Times, with article on our group and its activities in last 5 years to improve Kurla, tomorrow, that is 4th Febury, at 12 pm on bridge across Mithi river, opposite MTNL, BKC, Kurla west.
Also a Good news, Railways have issued tenders for completion of pending work of Kurla Subway, and railways pending work would be completed in 9 months by year end. We need to press on BMC also to issue such tenders to complete their part and open the subway.
so see u tomorrow at 12 pm. lets make it a big success
rgds,
jitendra gupta
9819235160
Application for seeking information under RTI
(See rule 3)
To The Public Information Officer
Asstt. Commissioner of Police (West Region) Traffic, (Sakinaka, Airport, Vakola, Bandra, D.N.Nagar) Sir Pochakhanwala Rd. Worli, Mumbai 30, Tel.No.24940303 – Ext:119
1. Name of the Applicant :Alok Tholiya
2. Address :Tholiya Bhavan, 10th Rd.,
Santa Cruz East, Mumbai 400055
Tel No. 9819733059/ tholiya@yahoo.com
3. Information sought: - About towing activities
4. All information pertains to D N Nagar Traffic police and their responsibilities.
5. Statistics required are for period 1 st January 2010 to till date of your making the reply.
6. Pl. give how many towing vans are in service in this jurisdiction?
7. Pl. give name, address and vehicle no. of towing vans and no. of towing done by each one of them during above period?
8. How much is being paid to towing van owners. Is it per towing? So how much has been paid to each of above towing van per month since January 2010 till the date of your reply? And how much has been collected for govt. treasury against same no. of towing?
9. Which authority decides type of parking and parking / no parking zone?
10. On Pali ram road next to BMC Brahamakumari Hospital off S V Road, Andheri west there is some parking space reserved for BMC. Who has sanctioned that parking reservation? Pl. furnish copy of relevant order?
11. I had asked for copy of that order from Choki which lets parking reservation for BMC on that road and in case of anyone else parking it authorizes your dept to tow away the vehicle. They did not have that copy. Are they acting on verbal instructions of someone influential or they are acting on official instructions?? Pl. furnish copy of official instructions to that effect.
12. What are the documents demanded when one approaches to get his towed vehicles released?
13. Why there is no notice board on traffic police choki near Andheri flyover west?? We find many boards in local police station, ration office and all other places but traffic police station. Why there should not be a chart on display that suggests documents required while getting towed vehicle released/ the various offences and fine there too, no. of vehicles towed and type of vehicles towed/ prominent traffic jam roads and their parking instructions etc etc..
14. Why there is no board to show address PIO under RTI at this choky?
15. Who sanctions pay and park facilities?
16. Who sanctions towing vans on contract to your dept.?
17. Pl. give name ,address, copy of shops and establishment license, copy of service tax license of S Yadav Towing service and name and address of owner of S yadav towing service.
18. Which authority sanctions PUC checking centers/agents? Give full contact details.
19. I state that information sought does not fall within the restrictions contained in the Section 8 & 9 of the Act and to best of my knowledge it pertains to your office.
15. This is to certify that I, Alok Tholiya Son of Shri B L Tholiya, am a citizen of India.
16. A court fee stamp @ of Rs. 10 has been affixed herewith.
12. Pl. advise us in writing In case there is need to pay any additional fees. Same will be paid promptly.
13. Pl. send the information requested by post to me at my address. Any postal charges if any will be paid by me.
Place: Mumbai
Date
Signature of Applicant
Tel. No. (Office): 09324225699
(Res) 09819733057
Postal Address: Tholiya Bhavan, 10th rd., Santa Cruz east, Mumbai 400055
14. Note: The information is sought by me as a responsible law abiding citizens to be submitted before Hon. Court in , Mumbai, India.
*WE will approach appellate officer and above if we do not get information as sought as per law.