Purposely I have mixed up two issues . 1 Sr. Citizens and their loneliness and failure of Society to provide them company .2. Communication failure and lack of compassion towards passengers including towards ailing sr. Citizens by Kingfisher Airlines.
Dear Shri Vijay Malaya,
Namaskar.
Man and Machine can fail but why communication and hospitality
My mother aged 84 years has not been well for last over six months. She is hyper tensive (high B.P.) and is very weak and is suffering from incontinence. Her cornea has been damaged and thus has Low vision. Therefore she cannot do household jobs to pass time. She cannot view TV .She cannot go out even to temple due to physical condition and condition of footpaths in our country. Being at home for long time she was feeling that there should be some change in life. But except for temples for sr. Citizens we have nothing here. She must have attended hundreds of guests over lunch or dinner but None in turn want to invite this ailing women even over a cup of tea (and tea is not important but change is).Those whom we thought have been close to our parents and when they invited us to a party then we took our parents along as they like to mix with all their old near and dear ones. But we were in different language advised to not to take them to such functions like why you are troubling these old parents. When it does not trouble me and when my parents get happiness then what is their problem? And as far as hosts are concerned when they are having hundreds of guests and spending in thousands and even in lacs then attending few sr. Citizens will make them poor? But no one wants to give some warmth, time and happiness in the life of Sr. Citizen. Neither by visiting them nor by inviting them. So the 24 hrs. of Sr. Citizens is like a whole year and time does not get spent easily.
In the given situation we wanted to give my mother some change (and also we had to go out of Mumbai and simultaneously wanted to carry out some painting work in her room) .Luckily news came that Kingfisher has started flights to Nanded where my sister stays. We convinced her about private airlines being good and safe and also convinced her that Kingfisher is a very good airline and that all airlines fully take care of the unaccompanied old ailing passengers and that they will take full responsibility till she is handed over to relatives.
Somehow she got convinced and was happy that she was going out for some days. She was booked on a Kingfisher Red flight leaving at 5.50 pm on 18th Nov.2008.
We all got up at about 4 am. After readying her we reached Kingfisher Red counter at airport at 5 a.m.. We were given a porter with a wheel chair. Though he seemed to be a nice man but we still tipped him so that we have added confidence that she will be properly taken care of. We asked on your counter whether we need to wait till plane takes off which they advised us against. We also asked if there was any form/ card with sling to be filled up with our details should Airlines require to contact us. They again replied in negative and wheeled her inside. We too left. On way we called up my sister that we have dropped mummy and that they should collect her at arrival time of 7.20 am. at Nanded Airport.
At 7 .30 am my sister called asking me to check that by how much time the flight is late? Being sleepy I told her to find at her Airport itself. She insisted that they have no communication from Mumbai. I told her to wait for some more time. However she called me up at 7.50 am again declaring that flight has been cancelled. I was taken aback and sprang from bed as I realised that it is nearly 3 hours we dropped my mother and in what condition she is? Specially she does not understand English may not understand much of announcements. I also feared if she gets disturbed then her B.P. will also shoot up which can cause any damage (though she was given all her medicines).I reached Airport with my son in ten minutes. We rushed to Kingfisher Red counter. Asked for my mother as their flight has cancelled. To our shock the lady on counter said flight has left .When I insisted that I have confirmed news that same has been cancelled. Then she started checking by calling one Rahul and some other no..For 15 minutes she struggled and when I lost my cool she ran inside the airport and returned after some times and agreed that flight has been cancelled but could not say where the passengers are. Then I started shouting as I feared mummy’s B>P> level shooting up. So she called some senior Shiva. He was even carrying Walky talky. He too did not know the Nanded flight has been cancelled and where the passengers are. Then another senior lady came. She could not help us but warned me to not to raise my voice or she will call the security. I shouted and called the security and explained them the seriousness and irresponsible behaviour of Kingfisher. They in turn asked her to solve my problem. However in the meanwhile my son who was looking for some clue reached arrival section and came to know that all passengers have been kept here. However he was not allowed in by security on gate. Then he gave me call and I asked him to go to Airport manager. He was very sympathetic and sent an escort and let my son inside. No sooner my son approached my mother she who was by now in dazed condition started crying. My son pointed out this to even your Mr. Rahul. On way back my mother requested us that hence forth never to send her alone as she was in that shocked state.
Now my humble submissions:
you spend money on high salary, costly uniform, interiors , costly calendar with semi nude costly models etc. Etc. Then why not:
1. Give discounts to senior citizens?
2. Why not upgrade your communication system? The moment flight is cancelled / rescheduled the SMS should go to all your staff and relevant passengers.
3. One of the relative of physically challenged passenger ( be child, old, sick etc...) can be advised to wait till flight takes off and if abnormal delay is there then they should be allowed to be together.
4. Why not train your staff to be compassionate and empower them to take extra ordinary measures to ensure that pleasure of clients and memories of clients are not extinguished. Sometimes it may cost you but will give you rich dividends in terms of blessings and increased loyalty.
5. There is a compulsory requirement of putting a tag on all luggages. But no requirement for dependant clients? Make a system that all such passengers wear a badge ( like most corporate give to their employees) which should contain details of relatives ( those who have come to drop and those who will receive such passengers at other end )with their emergency mobile nos. Even brief condition of health and languages understood should be written on ‘unaccompanied traveller’ card.
The board with contact details and email id of responsible persons must be provided on every counter/office of yours. This will make ur staff more responsible and seniors will get first hand info on how ur clients are treated
Sunday, March 14, 2010
If press and TV, judiciary, civic bodies improve then our life will.
If press and TV, judiciary, civic bodies improve then our life will.
Respected NRI's who love India,
Have seen ur site IDCA recommended to me by shri Porus Dadabhoy. ( India Development Coalition of America (IDCA) http://www.idcoa.cloverpad.org/ ). I appreciate and salute u all that inspite of living in USA u think of India u think of us.
I want to be brief.
There r many good social workers here. Many good philanthropists. Many many good talents, bureaucrats, social activists and some politicians are also good etc..
But they (their actions) and their voice die before they can really create an Impact, bring a change or revolutionise.
We are only fed news of Tendulkar, gavaskar, Bachan's, Shahrukh and other Khans, Sanjay datt, new Gandhi's , IPL, Lalit Modi, Ambani, Malaika , Mallika, Bipasha, Bindra, mayavati, Laloo, sharad, Amar Singh etc. etc. Who all only exist for thier own coffers and prosperity and power. They have done nothing , want to do nothing for nation. But media is full of them giving them fame, name, glamour and then govt is also forced to only recognise them, award them, nominate them. What quality one finds in Dharamendra, Govida , Datt, Azahar, Hema, Jaya which one needs to improve the lot of poor - downtrodden and middle class and take country forward? But corrupt media has given them limelight and political parties want mohre (duffers) who can win and be loyal idiots of their Aka's / bosses. ( shameful character but are there) in large no.
No one tells about those who do lot of good work specially in the field of humanity, justice , RTI, down trodden, for voiceless, science, development law and order, brotherhood etc. etc..
They should have been covering Shailesh Gandhi and not Varun Gandhi. But instead of boycotting news of fanatics (I don’t want to name all here and give them publicity because even negative publicity works in their favour).
Therefore: If i were u then I would have done following but god has given u that enviable position and pl. put it to use.
1. Have newspaper / T V channel run by NRI's or a massive blog if cost is a constraint. Our media is biased because they largely depend on govt. adverts and funds and licenses or their owners are those indutrialists who have vested interests. Let us feed mind of our youth with fresh air.
2. Find strategy to have free and fair judiciary. Show films and videos on judiciary in USA and other good countries with good judicial system.
3. Show development of civic system worldwide. Show what ails Indian civic bodies.
4. Award / reward those who sweat for others but get no recognition, assistance/ motivation. Have Oscar (may be with smaller ticket size) for those resident Indians who deserve but media and govt fail to recognise them. And if some of those who deserve and already got award / reward need not find place again and again everywhere.
If u think of funding and financing Indian poor and projects then no huge govt can also meet the need. But if u frustrate masses by showing progress of countries like China, Malaysia etc. in few years, if u motivate them, show them the way, educate them, teach them to demand for their rights and fulfil duty then u have done the job.
Respected NRI's who love India,
Have seen ur site IDCA recommended to me by shri Porus Dadabhoy
I want to be brief.
There r many good social workers here. Many good philanthropists. Many many good talents, bureaucrats, social activists and some politicians are also good etc..
But they (their actions) and their voice die before they can really create an Impact, bring a change or revolutionise.
We are only fed news of Tendulkar, gavaskar, Bachan's, Shahrukh and other Khans, Sanjay datt, new Gandhi's , IPL, Lalit Modi, Ambani, Malaika , Mallika, Bipasha, Bindra, mayavati, Laloo, sharad, Amar Singh etc. etc. Who all only exist for thier own coffers and prosperity and power. They have done nothing , want to do nothing for nation. But media is full of them giving them fame, name, glamour and then govt is also forced to only recognise them, award them, nominate them. What quality one finds in Dharamendra, Govida , Datt, Azahar, Hema, Jaya which one needs to improve the lot of poor - downtrodden and middle class and take country forward? But corrupt media has given them limelight and political parties want mohre (duffers) who can win and be loyal idiots of their Aka's / bosses. ( shameful character but are there) in large no.
No one tells about those who do lot of good work specially in the field of humanity, justice , RTI, down trodden, for voiceless, science, development law and order, brotherhood etc. etc..
They should have been covering Shailesh Gandhi and not Varun Gandhi. But instead of boycotting news of fanatics (I don’t want to name all here and give them publicity because even negative publicity works in their favour).
Therefore: If i were u then I would have done following but god has given u that enviable position and pl. put it to use.
1. Have newspaper / T V channel run by NRI's or a massive blog if cost is a constraint. Our media is biased because they largely depend on govt. adverts and funds and licenses or their owners are those indutrialists who have vested interests. Let us feed mind of our youth with fresh air.
2. Find strategy to have free and fair judiciary. Show films and videos on judiciary in USA and other good countries with good judicial system.
3. Show development of civic system worldwide. Show what ails Indian civic bodies.
4. Award / reward those who sweat for others but get no recognition, assistance/ motivation. Have Oscar (may be with smaller ticket size) for those resident Indians who deserve but media and govt fail to recognise them. And if some of those who deserve and already got award / reward need not find place again and again everywhere.
If u think of funding and financing Indian poor and projects then no huge govt can also meet the need. But if u frustrate masses by showing progress of countries like China, Malaysia etc. in few years, if u motivate them, show them the way, educate them, teach them to demand for their rights and fulfil duty then u have done the job.
Saturday, March 13, 2010
Friday, March 5, 2010
Re: [jagrutnagrik] Re: URGENT Invitation on Gujrat and what Alok says:
Bravo Alokji,
At least you have the courage to tell the truth. The pseudo secularists like Tishta and others shout from roof top "Gujrat..Gujrat.."
Have they ever shed even crocodile's tears for "Godhra" or Kashmiri Pandits?
After all who started the violence?
They think the so called minority has all the right to do whatever they want and go scottfree.
After all there is limit to patience. What ever magnanimity you show, you will only get response in terms of Taliban,Al Qaeda, Kasab and so on.
Have you forgotten history? Prithviraj Chauhan defeated Md. Ghajni many times and pardoned him, but when Ghajni defeated Prithviraj, he blinded him and finally killed him. This is the fundamental difference between two philosophies and cultures.
Regards,
Kumar Pravesh.
--
Warm Regards,
Kumar Pravesh
Ps : Please note my New Email ID : krpravesh@gmail.com
At least you have the courage to tell the truth. The pseudo secularists like Tishta and others shout from roof top "Gujrat..Gujrat.."
Have they ever shed even crocodile's tears for "Godhra" or Kashmiri Pandits?
After all who started the violence?
They think the so called minority has all the right to do whatever they want and go scottfree.
After all there is limit to patience. What ever magnanimity you show, you will only get response in terms of Taliban,Al Qaeda, Kasab and so on.
Have you forgotten history? Prithviraj Chauhan defeated Md. Ghajni many times and pardoned him, but when Ghajni defeated Prithviraj, he blinded him and finally killed him. This is the fundamental difference between two philosophies and cultures.
Regards,
Kumar Pravesh.
--
Warm Regards,
Kumar Pravesh
Ps : Please note my New Email ID : krpravesh@gmail.com
Tuesday, March 2, 2010
Demand for withdrawal of a flawed book on Hindu History published by PENGUIN Petition
VED
PROUD OF YOU FOR PURSUING THIS
DID SEND OUT TO OTHERS
SURPRISINGLY THOUGH THIS CULTURE DISTORTION HAS BEEN TAKING PLACE IN INDIA AND ELSE AND INDIAN GOVT OR RELIGIOUS GURUS WHOM WE ADMIRE ALL OVER THE PLACE HOPEFULLY BECOMES ACTIVE
THIS ISSUE AND SIMILAR WHERE THE CULTURE OF HERITAGE IS DISTORTED SHOULD BE LOOKED UPON LIKE THE ISSUE OF NUCLEAR DEAL BETWEEN USA AND INDIA
HOPEFULY POLITICAL PUNDITS WILL TAKE ACTIVE INTETRET
HONESTLY I AM NOT UPTO THE DETAILS OF THE LITERATURS SO TRUST THIS IS CORRECT BUT IT WILL MAKE MORE SENSE IF THE SCHOLARS FROM INDIA COME OUT OPENLY IF NOT COME ALREADY AND EXPRESS
THANKS FOR SENDING THIS TO ME
DINESH
From: Narain Bhatia [mailto:narainb@gmail.com]
Sent: Monday, March 01, 2010 10:03 PM
To: Ved Chaudhary
Cc: Patel, Dinesh,M.D.
Subject: Re: FW: Demand for withdrawal of a flawed book on Hindu History published by PENGUIN Petition
Dinesh...I have signed the petition on the grounds that these newly, self appointed western scholars have no right to be both inaccurate and also make joke of our culture. Please read the petition and if you agree sign it and give it some buzz among your friends. Ved Chuadhary is a trusted friend....Narain
On Mon, Mar 1, 2010 at 7:56 PM, Ved Chaudhary <ved.chaudhary@gmail.com> wrote:
Dear Narain,Happy Holi to you and family.
yes, I have been actively working on this effort for several months.I have thoroughly read 4 chapters of the book and written my comments.other friends are reading other chapters ...We'll put together a compilation and present to the Board of U Chicago.I am working with sri S. Kalyanaraman and others for the petition and other activities.Pl sign the petition.Hope you are doing well.ThanksVed
Ved P. Chaudhary, Ph.D.
President, Educators Society for the Heritage of India (ESHI)
Former Member, Board of Trustees, Rutgers University, N.J.
Assistant Commissioner, Dept. of Environmental Protection, NJ
www.ESHIusa.org
__________________________________
“You must be the change you wish to see in the world” — Mahatma Gandhi ________________________________
Save a Tree... Please consider the environment before printing this e-mail.
On Mon, Mar 1, 2010 at 7:30 PM, Narain Bhatia <narainb@gmail.com> wrote:
Ved,Are you aware of this?Best,Narain
From: sangeeta@gayatri.info
To: ;
Subject: Demand for withdrawal of a flawed book on Hindu History published by PENGUIN Petition
Date: Mon, 1 Mar 2010 11:19:58 -0500
Pls sign this petition and forward it to all Hindus who are concerned abt Hinduism being misinterpreted in the modern day world.
----- Forwarded Message ----
From: S. Kalyanaraman <kalyan97@gmail.com>
Sent: Sat, February 27, 2010 12:58:00 PM
Subject: Demand for withdrawal of a flawed book on Hindu History published by PENGUIN Petition
http://www.petitiononline.com/dharma10/petition.htmlThis is an earnest request to you to sign the online petition and forward it to your friends for signature.The petition to the Penguin Group asks for an apology for the publication of the factually incorrect and offensive book “The Hindus-An Alternative History” by Wendy Doniger. We expect Penguin Group to withdraw the book immediately.
“The Hindus: An Alternative History” is rife with numerous errors in its historical facts and Sanskrit translations. These errors and misrepresentations are bound and perhaps intended to mislead students of Indian and Hindu history.
Throughout the book, Doniger analyzes revered Hindu Gods and Goddess using her widely discredited psychosexual Freudian theories that modern, humanistic psychology has deemed limiting. These interpretations are presented as hard facts and not as speculations. Doniger makes various faulty assumptions about the tradition in order to arrive at her particular spin. In the process, the beliefs, traditions and interpretations of practicing Hindus are simply ignored or bypassed without the unsuspecting reader knowing this to be the case. This kind of Western scholarship has been criticized as Orientalism and Eurocentrism. The non Judeo-Christian faith gets used to dish out voyeurism and the tradition gets eroticized...We emphasize that this defamatory book misinforms readers about the history of Hindu civilization, its cultures and traditions. The book promotes prejudices and biases against Hindus. Can Penguin’s editors really be incompetent enough to have allowed this to pass to publication? If this is not deliberate malice, Penguin must act now in good faith.
As concerned readers, we ask PENGUIN GROUP to:
1. WITHDRAW all the copies of this book immediately from the worldwide bookshops/markets/ Universities/Libraries and refrain from printing any other edition.
2. APOLOGIZE for having published this book “The Hindus: An Alternative History”. This book seriously and grossly misrepresents the Hindu reality as known to the vast numbers of Hindus and to scholars of Hindu tradition. PENGUIN must apologize for failure to observe proper pre-publication scrutiny and scholarly review.dhanyavaadah.Kalyanaraman
--
Best Regards,
Narain Bhatia
8 Nickerson Rd
Lexington, MA 02421
Tel: 781-863-0893 (O)
781-861-1143 (H)
--
Best Regards,
Narain Bhatia
8 Nickerson Rd
Lexington, MA 02421
Tel: 781-863-0893 (O)
781-861-1143 (H)i
The information in this e-mail is intended only for the person to whom it is addressed. If you believe this e-mail was sent to you in error and the e-mail contains patient information, please contact the Partners Compliance HelpLine at http://www.partners.org/complianceline . If the e-mail was sent to you in error but does not contain patient information, please contact the sender and properly dispose of the e-mail.
Monday, March 1, 2010
Re: [indians_for_sociopolitical_change] Re: URGENT Invitation on Gujrat and what Alok says:
Dear Alok ji , You are doing a great job. However the carrying of the matrimonial site takes away from it .... regards, jagwant 919779450654 If we are not part of the solution ; We are part of the problem! To become part of the solution please contact sender. ... come let us participate in the new war of independence of the 21st Century, Join Bharat Swabhimaan to create a new Bharat. --आओ २१वी सदी की नई आज़ादी की लडाई में भाग लें, भारत स्वाभिमान से जुड़कर एक नया भारत बनाए. --- On Mon, 1/3/10, Mr Alok Tholiya <tholiya@hotmail.com> wrote:
|
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RE: [menow] Re: URGENT Invitation on Gujrat and what Alok says:
Hi all,
This issue seems to be more politicized than passion and compassions for all who are not with us centuries on wards and recently.
Focus on the correcting past mistakes by devotion to god who can give strength of tolerance acceptance and reunite with single purpose to make the lives of citizens at large better
Blame and flame legal or ethical is not getting the hidden inherent genes of indus heritage come out for the good of society but seems to be bringing the hate and intolerance
Udaaseenavadaaseenao gunairyo na vichaalyate |
Gunaa vartant ityeva yovatishthati negete || (Gita 14/23)
Gunaa vartant ityeva yovatishthati negete || (Gita 14/23)
Samadukhahsukhah swasthah samaloshtaashmakaachanah |
Tulyapriyaapriyo dheerastulyanindaatmasanstutih || Gita 14/24)
Maanapamaanyostulyastulyo mitraaripakshyoh |
sarvaarmbhparityaagi gunaateetah sa uchyate || (Gita 14/25)
Tulyapriyaapriyo dheerastulyanindaatmasanstutih || Gita 14/24)
Maanapamaanyostulyastulyo mitraaripakshyoh |
sarvaarmbhparityaagi gunaateetah sa uchyate || (Gita 14/25)
A steadfast man remains even-minded in pleasure and pain and remains established in the Self; He who remains in equanimity whether it be mud, stone or gold; he who remains even-minded in agreeable and disagreeable situations; he who remains level-headed when criticized or praised; he who remains even in honour and dishonor; he who remains equal with friends and foe; and he who renounces the undertaking of all actions, that man is called "gunaateet" (beyond "gunas" qualities).
Hopefully the activities for making lives of people better does not get distracted
Let us pray for all who left us and infuse the spirit of goodwill for future that such thing does not happen
d patel
From: menow@yahoogroups.com [mailto:menow@yahoogroups.com] On Behalf Of krantikumar dharmadhikary
Sent: Monday, March 01, 2010 6:43 AM
To: teesta setalvad; Bhavna Dholam; menow@yahoogroups.com
Cc: Alok Tholiya Main; blog atholiya @blogger.com; bm_mumbai@yahoogroups.com; BMC Kurla iMprovement; cooperation_corruptiongroup@yahoogroups.com; HR People for Social Justice; HumJanenge@yahoogroups.co.in; IN Bombay Net; indians_for_sociopolitical_change; indianveterans@yahoogroups.com; jagrutnagrik@yahoogroups.com; ORG Bharat Uday Mission; xxx Airmen League DEF Solders Sailors; xxx Better India GOVERNANCE YG; xxx India Super Power YG; xxx mkc; xxx Retired Officers Forum Defence; xxx Sansad Sansad YG; xxx Yuva Jagruti YG; Yahoogroups Karmayog; Close to Us; Jain Matrimonials; marigoldestateagency; menow; MIFAC yahoogroup; Property Owners; RESORTS TIMESHARE; Santacruz Civic Forum; Varishtha Nagrik Seva Sanstha VNSS Main
Subject: Re: [menow] Re: URGENT Invitation on Gujrat and what Alok says:
| Dear Friends, Rightly said by Sh Alok. Let us try to heal wounds, either side, bury all old issues and start new life. We must support this and act accordingly. Col Dharma --- On Mon, 1/3/10, Mr Alok Tholiya <tholiya@yahoo.com> wrote:
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