Recently I attended a marriage of a daughter of Chartered Accountant.The mammoth function one after another are only seeing is believing.By a rough estimate he spent only Rs. 2 Crores on this marriage.How many Industrialists, businessman,merchants, traders can boast of such extravaganza.Except if they are exporters,builders and or mafia's.Rather when a businessman spends a penny he is in a debt of pound.Our government ( politicians and bureaucrats, and non vocal and unintelligent citizens) after government has squeezed the blood of businessman and industrialist (honest) ( are now endangered species) in the name of Samajwad / garibi hatao ( socialism and remove poverty) and put them under all kind of scanner, responsibilities,duties,taxes,licenses,permits,NOC's,condemnation etc. that our country is left with only white collar tigers like chartered accountants,cost accountants,Company secretaries,advocates, financial consultants,advisors,auditors,internal auditors,statutory auditors and so on ........these non enterprising, non tax paying ,non law abiding professionals are the apple of eye of our govt..Where as enterprising,risk taking,hard working industrialists, businessman who (can) convert raw in to finished, who produce and export, who provide employment,who create wealth,who can remove shortages,who can modernize our country,are harassed ,subjected to delays, banks are allowed to loot them ,authorities are blackmailing and arm twisting.
This C.A. has 5000 sq. ft. flat,3000 sq. ft. office ,bunglow at hill station,several cars,toured world but what he has contributed to our gross National product and economy???? all this he has achieved in 25 years of his passing of C.A. .what C.A. do? Advise clients on how to evade taxes?Hw to have multiple files in one name,create trust, HUF etc. for tax benefits, and finally assure you that even if there is a raid we will manage the enforcement agencies.They make again huge haul on brokering the settlement between evaders and tax enforcing agencies ( full of corrupt officers) ( pl. note no one joins these dept. to serve the nation and rather they will never be posted in such dept. unless they promise of reaching a suitcase everyday to concerned ministers ) .
The point here I want to make is we want our country to be slave of China, Korea,Japan etc. or want it to become rich and prosperous??If you want to develop this country then take out some responsibilities from the shoulders of enterprising lot and pass it on white collared professionals.
Recently my sister called me ( she is a C.A.) up asking that I may loose bank audits as officials allocating the audit of banks and petrol pumps are asking foe Rs. 1 lac as bribe.I had no answer to give.Can't govt. fix target for these C.A. etc. like those who bring minimum 10 new service tax registration will get 1 bank audit etc..Today they work with no target and no responsibility to nation and nation makes them rich.
My own IT return and ROC return have been delayed because of my own auditors and consultants.Why no penalty on them.All those auditors who file returns late should be blacklisted from all such panels of banks and others govt. As I feel even if it is mistake of client it is there moral duty to guide,assist, help and ensure that they also take the brunt.
Bankers for there own benefits ask for project report for financing a project as:
A) it shields them as they disown the responsibility as they financed on the basis of projection given by qualified C.A. .
B) They get mediator who acts arranges a bribe and cocktail and dinner on behalf of client.
Legally the C.A. and banker both should be equally made responsible in case borrower fails to fulfill his commitments.Atleast they be barred for life to enter / transact any business with same bank.I know of banks where manager will recommend all those who approach for funds to a particular consultant.
There are various gross violation of laws by clients and records are certified by consultants. Definitely the certificate of practice be recovered in such cases as these consultants fully and knowingly advise clients to breach the law by saying we will manage if inquiry is made in to papers certified by him.And thus they are able to demand extraordinary fee and favor from clients as a prize.
I demand fixing these consultants and liberalizing certain laws.
Like even if you start small charitable organisation, small private limited company with your own funds ( no public funds are involved and only members contribution are stake meaning no risk to public investments) yet you have to under go hell lot of procedures , compliance,registrations etc..Where as scamsters in present times are gulping in hindered crores and govt. machinery has no time for them,smugglers are doing turnover of crores everyday but follow no rules and pay nothing yet they thrive.
Let govt. deregulate profit or non profit organisation having turnover below a particular amount.And there one single declaration yearly should be accepted unless contested by their own member.Presently even these small fries have to pay thru noses to consultants and then to Charity commissioner, ROC or the other concerned dept..Let small social organisation with yearly turnover of below Rs. 1 lac and companies with losses or profit below Rs. 2 lac or so be exempted from complicated laws as they can hardly pay to costly consultants.I repeat , times have come where a chairman ( a day light robber) of bank like ICICI robs country of Rs. 8 Crore,+ perks+ pension+gratuity+bonus+cars+FTA+Medical+children's education and+++++++ besides precious gifts and bribes then why harass and put in hell small entrepreneurs and social organizations.
..................Alok
P.S. My father is a cost accountant ( and I live with him),my sister is a C.A. ,my sister in law is C.S. but when I am concerned about the nation I can not but remain impartial and look for general welfare.
I will be back on doctors,on service tax , on purposeful negligence of govt. of Maharashtra and heading state to bankruptcy as when soon as I can .
Tuesday, June 29, 2010
Proffessionals
Letter to Vijay Mallaya / Kingfisher ( of Famous semi nude calender) on travel of my mother on his flight
----- Forwarded Message ----
From: Mr Alok Tholiya <tholiya@yahoo.com>
To: Mr Alok Tholiya <tholiya@yahoo.com>; GM Pers CHQ NAD AAI <gmperschqnad@AAI.AERO>
Cc: Office of the Minister of State for Civil Aviation (Independent Charge) <praful@sansad.nic.in>; Air Ticket Kingfisher <reservations@kingfisherholidays.com>; travel Guest care Kingfisher <GuestCare@flykingfisher.com>; Shri Vijay Malaya <chairman@flightkingfisher.com>
Sent: Mon, 2 March, 2009 9:08:26 AM
Subject: Re: Letter to Vijay Mallaya / Kingfisher ( of Famous semi nude calender) on travel of my mother on his flight
Alok Tholiya (S.E.O.),
To: GM Pers CHQ NAD AAI <gmperschqnad@AAI.AERO>
Sent: Monday, 9 February, 2009 6:46:28 AM
Subject: Re: Letter to Vijay Mallaya / Kingfisher ( of Famous semi nude calender) on travel of my mother on his flight
Alok Tholiya (S.E.O.),
From: GM Pers CHQ NAD AAI <gmperschqnad@AAI.AERO>
To: Mr Alok Tholiya <tholiya@yahoo.com>
Sent: Tuesday, 30 December, 2008 11:24:24 AM
Subject: RE: Letter to Vijay Mallaya / Kingfisher ( of Famous semi nude calender) on travel of my mother on his flight
Namaskar.
Man and Machine can fail but why communication and hospitality
My mother aged 84 years has not been well for last over six months. She is hypertensive (high B..P.) and is very weak and is suffering from incontinence. Her cornea has been damaged and thus has Low vision. Therefore she cannot do household jobs to pass time. She cannot view TV .She cannot go out even to temple due to physical condition and condition of footpaths in our country. Being at home for long time she was feeling that there should be some change in life. But except for temples for sr. Citizens we have nothing here. She must have attended hundreds of guests over lunch or dinner but None in turn want to invite this ailing women even over a cup of tea (and tea is not important but change is).Those whom we thought have been close to our parents and when they invited us to a party then we took our parents along as they like to mix with all their old near and dear ones. But we were in different language advised to not to take them to such functions like why you are troubling these old parents. When it does not trouble me and when my parents get happiness then what is their problem? And as far as hosts are concerned when they are having hundreds of guests and spending in thousands and even in lacs then attending few sr. Citizens will make them poor? But no one wants to give some warmth, time and happiness in the life of Sr. Citizen. Neither by visiting them nor by inviting them. So the 24 hrs. of Sr. Citizens is like a whole year and time does not get spent easily.
In the given situation we wanted to give my mother some change (and also we had to go out of Mumbai and simultaneously wanted to carry out some painting work in her room) .Luckily news came that Kingfisher has started flights to Nanded where my sister stays. We convinced her about private airlines being good and safe and also convinced her that Kingfisher is a very good airline and that all airlines fully take care of the unaccompanied old ailing passengers and that they will take full responsibility till she is handed over to relatives.
Somehow she got convinced and was happy that she was going out for some days. She was booked on a Kingfisher Red flight leaving at 5.50 pm on 18th Nov.2008.
We all got up at about 4 am . After readying her we reached Kingfisher Red counter at airport at 5 a.m. . We were given a porter with a wheel chair. Though he seemed to be a nice man but we still tipped him so that we have added confidence that she will be properly taken care of. We asked on your counter whether we need to wait till plane takes off which they advised us against. We also asked if there was any form/ card with sling to be filled up with our details should Airlines require to contact us. They again replied in negative and wheeled her inside. We too left. On way we called up my sister that we have dropped mummy and that they should collect her at arrival time of 7.20 am . at Nanded Airport .
At 7 .30 am my sister called asking me to check that by how much time the flight is late? Being sleepy I told her to find at her Airport itself. She insisted that they have no communication from Mumbai. I told her to wait for some more time. However she called me up at 7.50 am again declaring that flight has been cancelled. I was taken aback and sprang from bed as I realised that it is nearly 3 hours we dropped my mother and in what condition she is? Specially she does not understand English may not understand much of announcements. I also feared if she gets disturbed then her B.P. will also shoot up which can cause any damage (though she was given all her medicines).I reached Airport with my son in ten minutes. We rushed to Kingfisher Red counter. Asked for my mother as their flight has cancelled. To our shock the lady on counter said flight has left .When I insisted that I have confirmed news that same has been cancelled. Then she started checking by calling one Rahul and some other no..For 15 minutes she struggled and when I lost my cool she ran inside the airport and returned after some times and agreed that flight has been cancelled but could not say where the passengers are. Then I started shouting as I feared mummy's B>P> level shooting up. So she called some senior Shiva. He was even carrying Walky talky. He too did not know the Nanded flight has been cancelled and where the passengers are. Then another senior lady came. She could not help us but warned me to not to raise my voice or she will call the security. I shouted and called the security and explained them the seriousness and irresponsible behaviour of Kingfisher. They in turn asked her to solve my problem. However in the meanwhile my son who was looking for some clue reached arrival section and came to know that all passengers have been kept here. However he was not allowed in by security on gate. Then he gave me call and I asked him to go to Airport manager. He was very sympathetic and sent an escort and let my son inside. No sooner my son approached my mother she who was by now in dazed condition started crying. My son pointed out this to even your Mr. Rahul. On way back my mother requested us that hence forth never to send her alone as she was in that shocked state.
And on return flight: Flight Kingfisher IT 4145 dt Dec 17th2008-12-26
We booked the ticket in advance. Several warnings were given time to time like carry I card, carry Xerox of credit card if u have used others card for booking. But no warning was given
A) That mother being old must be accompanied by an escort.
B) Being old she should carry fitness certificate from a doctor.
So an hour before the dep. Time when she reached the Nanded airport the Kingfisher Manger on airport refused to allow her without fitness certificate and without the person accompanying.
All persuasion and arguments failed and finally one person accompanied my mother by buying ticket on spot and checked in without baggage.
Now my humble submissions:
You spend money on high salary, costly uniform, interiors, costly calendar with semi nude costly models etc. Etc. Then why not:
1. Give discounts to senior citizens?
2. Why not upgrade your communication system? The moment flight is cancelled / rescheduled the SMS should go to all your staff and relevant passengers..
3. One of the relative of physically challenged passenger ( be child, old, sick etc...) can be advised to wait till flight takes off and if abnormal delay is there then they should be allowed to be together.
4. Why not train your staff to be compassionate and empower them to take extra ordinary measures to ensure that pleasure of clients and memories of clients are not extinguished. Sometimes it may cost you but will give you rich dividends in terms of blessings and increased loyalty.
5. There is a compulsory requirement of putting a tag on all luggages. But no requirement for dependant clients? Make a system that all such passengers wear a badge ( like most corporate give to their employees) which should contain details of relatives ( those who have come to drop and those who will receive such passengers at other end )with their emergency mobile nos. Even brief condition of health and languages understood should be written on 'unaccompanied traveller' card.
6. The notice board with contact details and email id of responsible persons must be provided on every counter/office of yours. This will make ur staff more responsible and seniors will get first hand info on how ur clients are treated.
When Vilasrao Deshmukh announces subsidy in 24 hrs. for airlines on your appeal then why not respond to my appeal which is for senior citizens.
Hope u will do the needful and set an example in aviation industry about human approach towards all but specially towards sr. citizens, physically challenged.
Alok Tholiya (S.E.O.),
Real Estate, Insurance, Mutual Funds, Bonds, Ticketing (Air,)
Tholiya Marketing and Leasing Pvt. Ltd.,
"Marigold", the little Party Hall,
Tholiya Bhavan, 10th Rd.,
Santacruz East,
Mumbai 400055
tholiya@yahoo.com
M:9324225699
Add more friends to your messenger and enjoy! Invite them now.
Monday, May 31, 2010
Re: BRTS OF AHMEDABAD.....
From: Aerotec Mumbai <aerotec@mtnl.net.in>
To: tholiya@yahoo.com
Sent: Mon, 31 May, 2010 2:48:16 PM
Subject: Fw: [cooperation_corruptiongroup] Re: BRTS OF AHMEDABAD.....
Wednesday, May 5, 2010
where millions starve....Incredible India
| | ||
| ||
Alok Tholiya (S.E.O.),
tholiya@yahoo.com
M: 9324225699/ 9819733057
www.digambarjains.com/
For Issues of Sr. citizens : http://www.karmayog.org/ngo/VNSS/
Tuesday, May 4, 2010
My mobile phone expirience
Thursday, April 22, 2010
The Chairman, VIL, Mumbai
Service Job Sheet No. of Planet M santacruz East: P 49586 dt. 11/04/10
Dear All,
Inspite of 500/- higher price at Planet M then market I bought Nokia 6220C from Planet M Cause:
1.I trusted Videocone group service as I too was their dealer
2.Planet M santacruz East is near my house
3. They promised me they will give stand by unit in case of complaint and repair same as fast as possible.
Why I bought Nokia:
Our very cheap LG and Samsung instruments worked for years are still working without any problems.I thought Nokia high end model will work more.
But Nokia gave several other problems. Like its fonts r very small, features r non user friendly, even their staff at Nokia showrooms and Nokia help nos.do not know most of the advance features.And as most people in India buy high end phones only for status and not for using all features they never heeded to my suggestions that like micro wave oven sellers run cooking classes to make familiar of various uses they shud also have 2 hour sessions for high end phone. But who cares Nokia still sells inspite of poor service, poor quality and high price.
However coming back to Planet M . My nokia purchased from Planet M the Videocon group company started giving me problems.Its key 1, 2, 3 stopped working.When I approached the Planet M showroom they did not give stand by worth even Rs. 1000/- against Rs. 18000/- handset purchased from them. Then after continuous chase they called me on 21st April saying finally handset is ready.
To my shock while key 1,2, and 3 started working several other keys stopped working. This is the report of their own man on counter. I insisted talking to their senior, asked for tel no. of their manager, their Mumbai head, their head office etc. etc. They bluntly refused to give same. I insisted on salesman on counter Mr Salim to atleast speak to the service provider of Planet M. He put me on to one Tejas who was very rude and curt and refused to talk.
I followed up with one Prabhakar in showroom but he cud not help and refused to give any info / contact details of higher ups.
When country's leader Mrs. Sonia Gandhi is refusing to even P.M. and Supreme court from curtailing the RTI here is a sad and bad example where private enterprise is doing everything in secrative way. I dont know where to go for redressal of my
complaint. After lot of efforts I found out from Videocan office the no. of Palnet M H.O. which is 42554000 . However the managers refused to come on line.They dont give their email id/ address/ names of managers and their mobile no.
Just dial does not have Palnet M office details. Planet M does not have a web site. And they live in 21st Century???? Dhootji shud pack up and go in hiding or his CEO's and senior executives will do this one day with such attitude and service.
So many chain shops and airline have a board at all their outlets giving details of whom to contact in case local people r not helping.There is complaint book in most places but in Planet M.
Pl. help me by guiding. I finally demand full refund of my money with compensation for my woes and harassment and a written apology.
Thanks and Regards,
Alok Tholiya (S.E.O.)
CC to Shri Venugopal Dhootji,
Encl. Copy of purchase bill and Planet M warantee Card
Alok Tholiya (S.E.O.),
tholiya@yahoo.com
M: 9324225699/ 9819733057
www.digambarjains.com/
For Issues of Sr. citizens : http://www.karmayog.org/ngo/VNSS/
Friday, April 30, 2010
demand compansation from court for delay in giving justice and thus causing mental and physical torture....Alok
From: Uday Prabhu <prabhuum@gmail.com>
To: Mr Alok Tholiya <tholiya@yahoo.com>
Cc: Nikhilesh Pandit <nikhilesh_pandit@yahoo.com>; ADDITIONAL SOLICITOR GENERAL OF INDIA SUPREME COURT <b.data@algindia.com>; Addl. Govt. Counsel Central Public Information Officer <cpio-la@nic.in>; Bombay Bar Association <honsec@bombaybar.com>; Court Maharashtra State Consumer Disputes Redressal Commission <mah-sforum@nic.in>; High Court Of Mumbai <hcbom.mah@nic.in>; Hon. Under Secretary Rajya Sabha <rs_cpers@sansad.nic.in>; Honourable Minister for Law & Justice Sh Hansraj Bharadwaj <hansrajb@sansad.nic.in>; Justice Gupta <justicegupta@yahoo.co.in>; LAW COMMISSION OF INDIA <lci-dla@nic.in>; LOQUITUR Bombay bar <loquitur@bombaybar.com>; Maharashtra State Legal Services Authority <mslsa-bhc@nic.in>; Member SecretaryLaw Commission <dr.dpsharma@nic.in>; New york Law Commission <nylrc@albanylaw.edu>; REGISTRAR GENERAL OF HIGH COURT <rg-bhc@nic.in>; SOLICITOR GENERAL OF INDIA <goolamev@vsnl.net.in>; The Registrar Supreme Court of India <supremecourt@nic.in>
Sent: Sat, 1 May, 2010 9:13:31 AM
Subject: Re: demand compansation from court for delay in giving justice an dthus causing mental and physical torture....Alok
I fully appreciate your power of quick grasping / understanding & precise replies.
Honestly, I had sought refund of money paid with interest, compensations for Increased cost of working due to data trapped /lost due to reformatting etc , Harassment's, Deceptive Trade Practice also.Not so lucky even after spending 15 man days [worth Rs 38,000] attending the same, cost of litigations with Public Notice in Newspapers as the OP No2/ M/s Silicon Valley [Their Distributor/ sellor was willfully avoiding service of summons to increase my cost of operation in litigation also] hence the Complaint was partly allowed & the Manufacturer protected with option to provide another upgraded version of his Laptop-Computer Systems, knowing well how good the CHINESE products are & as seen in this case.
I believe, there is a provision to grant INTERIM & Better Relief's, in this case had that been extended then at least my multiple visits, increased cost of operations of getting the work outsourced would have had reduced my cost of Litigations, as i waiting for initial 90 days to see the same, which did not happen, I was then forced to buy a new computer from another reputed INDIAN make i.e. HCL, which is working well beyond its initial warranty without a single complaint for more than 16 months.
As suggested by you, I will give a thought to agitate further before the Superior Forums, to seek justice to this beleagured case.
Thanks once again for your prompt & effective response.
Uday Prabhu
=====================
Dear U M Prabhuji,I think u shud get compansation from consumer court too for dealy in giving justice and thus causing u mental torture, and harrassment.For such small matter consumer courts shud take decision in one sitting. Give less or more but let one not waste his precious time in corridors of courts in this compititive world where every second is precious.Thanks and Regards,
Alok Tholiya (S.E.O.),
tholiya@yahoo.com
M: 9324225699/ 9819733057
My links and blogs :
ONLY AUTHENTIC FREE MATRIMONIALS WEBSITE FOR DIGAMBAR JAINS: www.digambarjains.com/
For Issues of Sr. citizens : http://www.karmayog.org/ngo/VNSS/
Issues of Public interests : http://aloktholiya.blogspot.com/
precious collections: http://beautifulwe.blogspot.com/
From: Uday Prabhu <prabhuum@gmail.com>
To: Mr Alok Tholiya <tholiya@yahoo.com>
Cc: Nikhilesh Pandit <nikhilesh_pandit@yahoo.com>
Sent: Fri, 23 April, 2010 10:40:56 PM
Subject: Re: Do consumer court impart justice quickly or they r same as other Indian courts wher 3 rd generation is expected to get somthing....Alok
Dear Shri Niklesh-ji,
I too stand besides Shri Alok Tholiya & have started to wonder now,Hence, Handing you herewith a copy of the recent judgment received by me from the Hon'ble Consumer Court , in the case of M/s ACER Computers India Pvt Ltd, against supply of Defective Laptops.
Lets take this as a test case & have your fair views on appraisal on this case with full justifications whether this case throws some lights /guides us to file Appeal or just accept what has been determined by the Hon'ble Consumer Court, as most beneficial in the Consumer Interest.
Thanks & Regards,
U M PRABHU.
On Fri, Apr 23, 2010 at 5:53 PM, Mr Alok Tholiya <tholiya@yahoo.com> wrote:
Dear Nikhileshji,Thanks. But have u tried consumer court? Do they impart justice quickly or follow up may cost more then cost of new mobile?
and Regards,
Alok Tholiya (S.E.O.),
tholiya@yahoo.com
M: 9324225699/ 9819733057
Dear Alok,
I understand what u r going through.
As for your nokia set it will start working. please go ahead and log a case against Plant M as well as Nokia India in Consumer Court.
the consumer courts were set up to safeguard the interest of the consumers in cases like yours.
with Best Regards
Nikhilesh Pandit
The optimists change the tide.
--- On Thu, 22/4/10, Mr Alok Tholiya <tholiya@yahoo.com> wrote:
From: Mr Alok Tholiya <tholiya@yahoo.com>
Subject: 18000/- worth mobile handset lying for repairs since 11/04/10 withn planet M
To: feedback@planetmretail.com, "MP Rajya Sabha SHRI RAJKUMAR DHOOT" <rndhoot@sansad.nic.in>, "Electronics Videocon" <secretarial@videoconmail.com>, "Videocone E -business" <jyotiarora@vgmail.in>
Cc: "Adv. Manoj singh" <manojsingh@yahoo.com>, "All india Human Rights and citizen option Rajesh singh" <aihrco@vsnl.net>, "Anil Dhumak" <cgsibom@mtnl.net.in>, "Bhagvanji Raiyani" <janhitmanch@vsnl.net>, "Bhartiya Rashtravadi Samanata Party" <info@brsp.org>, "bps chandi" <bpschandi@gmail.com>, "CGSI Dinesh Bhandare" <bhandareds@yahoo.com>, "Consumers Of India" <ketan121968@yahoo.co.in>, "Council For Fair Business Practices CFBP Mr Kashinath" <cfbp@mtnl.net.in>, "Court Maharashtra State Consumer Disputes Redressal Commission" <mah-sforum@nic.in>, "Dolphy d'souza" <dolphyadsouza@gmail.com>, "Dr. M. S. Kamath CGSI" <dr.m.s.kamath@gmail.com>, "Yogacharya Anandji" <ffia@rediffmail.com>, "Film Anupam Kher" <anupam@anupamkhercompany.com>, "G R Khairnar BMC" <grkhairnar@antarcticaindia.com>, "Mr. Manish Mohan" <mm.govil@nic.in>, "Hisexcellency JF Reibero" <jfr@indianmi.org>, "Human rights S Kumar" <skumar_1964@indiatimes.com>, "HumJanenge@yahoogroups.co.in" <HumJanenge@yahoogroups.co.in>, "Indian Center for human RIGHTS AND LAWS" <wji_mumbai@ichrln.org>, "PRAJA Foundation" <info@praja.org>, "jago-india" <jago-india@yahoogroups.com>, "Justice Gupta" <justicegupta@yahoo.co.in>, "Lt. Gen. Prem Sagar BRSP" <premsagar@iissm.com>, "Majlis Cultural center" <culture@gmail.com>, "Majlis Litigation Centre Mr Madhu Shree Datta" <majlislaw@vsnl.com>, "menow" <menow@yahoogroups.com>, "Mr. Bhagvanji Mr. Raiyani Rayani" <fastjustice@gmail.com>, "Nani A Palkhiwala Memorial Trust" <ffe@vsnl.net>, "NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION" <ncdrc@fca.delhi.nic.in>, "PUBLIC CONCERN FOR GOVERNANCE TRUST" <publicconcern@gmail.com>, "RTI Dy. Secretary RTI" <osdrti-dopt@nic.in>, "RTI Shri wajahat Chief Information Commissioner CIC" <whabibullah@nic.in>, "RTI Shri Pankaj Pandey Deputy Secretary & Joint registrar" <shreyaskarps@yahoo.co.in>, "RTI Sc Suresj Joshi" <sureshj@hotmail.com>, "RTI Govt. khan" <khanmh@ias.nic.in>, "RTI Milap Choraria" <milap_choraria@yahoo.com>, "sahebrao babar" <babarsv@yahoo.co.in>, "San" <contact@actindia.in>, "San Aftab Siddique ALM 144" <alm144@gmail.com>, "San Association For Democratic Reforms" <info@adrindia.org>, "San Be The Change" <mumbai@btcindia.in>, "San Bharat NavNirman Aandolan" <NavNirman@yahoogroups.com>, "San Citizen Revolution" <citizen.revolution@gmail.com>, "San Citizen Consumer & Civic Action Group" <info.cag@gmail.com>, "San Citizens Action Group" <citizens-action-forum@googlegroups.com>, "San common cause" <commoncauseindia@gmail.com>, "San Delhi. Promod Chawla Trustee NNFI" <promodchawla@bol.net.in>, "San Gleason Barretto" <garaj_juhu@yahoo.co.in>, "San Groups & Activists GoogleGroup" <groups-and-activists@googlegroups.com>, "San Indian Citizen's Action Network" <Indian-CAN@googlegroups.com>, "San IQOLMS" <iqolms@yahoogroups.com>, "San Jago Party" <jagoparty@jago.in>, "San Janhit Manch" <janhitmanch@gmail.com>, "San Juhu Ekta ALM" <juhuektaalm@yahoogroups.com>, "San Juhu Scheme Residents Association" <juhuresident@gmail.com>, "San Kishore Jagtiani Citizens Centre" <bettermumbai@rediffmail.com>, "San Lead India" <leadindia@timesgroup.com>, "San Loksatta" <loksatta_initiative@yahoogroups.com>, "San Loksatta Maharashtra" <loksatta.maharashtra8@gmail.com>, "San Mumbai JVPD North West ALM" <JVPDNorthWestALM@googlegroups.com>, "San Nagar Alliance - CitiSpace" <citispace@nagaralliance.org>, "San NavNirman Moderator" <NavNirman-owner@yahoogroups.com>, "San Nitin Gadekar" <gadekarnitin@hotmail.com>, "San Nyla Masood" <nylamas@gmail.com>, "San PPI" <ppipune@gmail.com>, "San Prashant Singh JagoMumbai" <info@jagomumbai.com>, "San Rise Up!" <riseup.india@gmail.com>, "San SAVE Forum" <info@saveforum.org>, "San Warner D'Souza Fr" <warnie33@yahoo.com>, "Sangharsh Asso. of Insurance Policy holders" <policyholdersassociation@indiatimes.com>, "Sangharsh Sandeep Ohri" <sandeep.ohri@ymail.com>, "Sangharsh theindipatriot" <theindipatriot@yahoo.co.in>, "Shri Ramesh" <agarwal_ramesh@hotmail.com>, "Shri Shiv Khera" <shivkhera@shivkhera.com>, "Ad Sunita Masani" <sunita@ncdalal.com>, "Transport Commissioner Maharashtra" <tcmaharashtra@yahoo.com>, "Vinay Somani" <info@karmayog.com>, "vt rajshekhar" <dalitvoice@rediffmail.com>, "Women Rights Housing Rights Child" <info@yuvaindia.org>, "Close to Us" <closetous@yahoogroups.com>, "Jain Matrimonials" <jainmatrimonials@yahoogroups.com>, "marigoldestateagency" <marigoldestateagency@yahoogroups.com>, "MIFAC yahoogroup" <mifac@yahoogroups.com>, "Property Owners" <propertyowners@yahoogroups.com>, "RESORTS TIMESHARE" <resortstimeshare-india@yahoogroups.com>, "Santacruz Civic Forum" <santacruzcivicforum@yahoogroups.com>, "Varishtha Nagrik Seva Sanstha VNSS Main" <vnss@yahoogroups.com>
Date: Thursday, 22 April, 2010, 2:23 PM
Dear All,Inspite of 500/- higher price at Planet M then market I bought Nokia 6220C from Planet M Cause:1.I trusted Videocone group service as I too was their dealer2.Planet M santacruz East is near my house3. They promised me they will give stand by unit in case of complaint and repair same as fast as possible.Why I bought Nokia:Our very cheap LG and Samsung instruments worked for years are still working without any problems.I thought Nokia high end model will work more.But Nokia gave several other problems. Like its fonts r very small, features r non user friendly, even their staff at Nokia showrooms and Nokia help nos.do not know most of the advance features.And as most people in India buy high end phones only for status and not for using all features they never heeded to my suggestions that like micro wave oven sellers run cooking classes to make familiar of various uses they shud also have 2 hour sessions for high end phone. But who cares Nokia still sells inspite of poor service, poor quality and high price.However coming back to Planet M . My nokia purchased from Planet M the Videocon group company started giving me problems.Its key 1, 2, 3 stopped working.When I approached the Planet M showroom they did not give stand by worth even Rs. 1000/- against Rs. 18000/- handset purchased from them. Then after continuous chase they called me on 21st April saying finally handset is ready.To my shock while key 1,2, and 3 started working several other keys stopped working. This is the report of their own man on counter. I insisted talking to their senior, asked for tel no. of their manager, their Mumbai head, their head office etc. etc. They bluntly refused to give same. I insisted on salesman on counter Mr Salim to atleast speak to the service provider of Planet M. He put me on to one Tejas who was very rude and curt and refused to talk.I followed up with one Prabhakar in showroom but he cud not help and refused to give any info / contact details of higher ups.When country's leader Mrs. Sonia Gandhi is refusing to even P.M. and Supreme court from curtailing the RTI here is a sad and bad example where private enterprise is doing everything in secrative way. I dont know where to go for redressal of mycomplaint. After lot of efforts I found out from Videocan office the no. of Palnet M H.O. which is . However the managers refused to come on line.They dont give their email id/ address/ names of managers and their mobile no.Just dial does not have Palnet M office details. Planet M does not have a web site. And they live in 21st Century???? Dhootji shud pack up and go in hiding or his CEO's and senior executives will do this one day with such attitude and service.So many chain shops and airline have a board at all their outlets giving details of whom to contact in case local people r not helping.There is complaint book in most places but in Planet M.Pl. help me by guiding. I finally demand full refund of my money with compensation for my woes and harassment and a written apology.Thanks and Regards,
Alok Tholiya (S.E.O.),
Real Estate, Insurance, Mutual Funds, Bonds,
Tholiya Marketing and Leasing Pvt. Ltd.,
"Marigold", the little Party Hall,
Tholiya Bhavan, 10th Rd., Santacruz East,
Mumbai 400055
tholiya@yahoo.com
M: 9324225699
CC to Shri Venugopal Dhootji,Sr. Inspector Vakola Police Station
Shri Ad. Sandeep Jalan and other leading newspapares and consumer forums
Encl. Copy of purchase bill and Planet M warantee Card
My links and blogs :
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Re: Protest March On 15th May......Thanks to BRSP for first good step....Alok
Alok Tholiya (S.E.O.),
tholiya@yahoo.com
M: 9324225699/ 9819733057
From: Ramesh Gupta <brsp@brsp.co.in>
To: brsh@brsp.co.in
Sent: Fri, 30 April, 2010 3:45:52 PM
Subject: Protest March On 15th May
| Dear BRSP Members, There are no two opinions that skyrocket ting prices of essential commodities are breaking the back of common man in our beloved country. On the other hand influential people in and outside of the Government are stealing India's wealth and depositing in foreign banks. IPL fiasco is just another glaring example of role of black money. Political parties are racing to appeasing minorities in introducing new quotas(Reservation) under one pretext or the other contrary to the interests of the country . In the last couple of meetings we had with the State Presidents/Conveners and the life members, every one was of the opinion that it was about time BRSP should do some thing to raise its voice against the Government's apathy towards price rise and force the government to approach the Swiss authorities to declare the names of the depositors and bring back all the money deposited there back to India. Stern action should be taken against such anti-people, anti national elements. Similar sentiments were expressed by you all when our office contacted you. Keeping in view the sentiments of the members of BRSP, we have decided to hold a PROTEST MARCH at Jantar Mantar in New Delhi on Saturday, 15 May, 2010 at 11.am. You are all requested to please start making preparations and bring with you as many people as you can to make our first protest march a memorable one. It is the responsibility of each and every member especially State Presidents/Conveners to ensure good turn out from their respective state. We all need to prepare play cards, banners etc. to make this protest a serious as well as colorful one. The slogans and detailed agenda will be emailed to you soon. Regards Vivek Kohli President |